Legal Notice (Specified Commercial Transactions Act)
Legal Notice
Disclosure under the Japanese Act on Specified Commercial Transactions (特定商取引法) for sales to customers in Japan.
| Seller | PR Ecommerce LLC (brand: EKROZ) |
|---|---|
| Address | 1209 Mountain Road PL NE, Albuquerque, NM 87110, United States |
| Phone | Disclosed without delay upon request. Please contact us by e-mail. |
| ekroz@ekroz.com | |
| Website | https://jp.ekroz.com |
| Selling price | The price shown on each product page (tax included). |
| Charges other than the product price | None. Shipping is free throughout Japan, and any customs duties, import consumption tax or clearance fees are paid by EKROZ. The price you see on the product page is the total you pay. Nothing is charged on delivery. |
| Payment methods | Credit card (Visa, Mastercard, American Express, Diners Club, Discover), PayPal, Apple Pay, Google Pay |
| Payment timing | Payment is confirmed when the order is placed. Card charge dates follow the terms of your card issuer. |
| Delivery | Shipped within 1–3 business days after payment confirmation, with a tracking number. Delivered in 3–7 days after dispatch. |
| Returns and exchanges | Returns and exchanges are accepted within 30 days of delivery, for any reason and in any condition (opened or worn included). We send a free return label and cover the return shipping. Refunds are issued within 5 business days after we receive the item, to the original payment method. To start a return, e-mail us with your order number and reason. See the Return & Refund Policy. |
| Defective items | Handled under the same conditions above, at no cost to the customer. |
| Quantity limits | None. Orders from a single item are welcome. |
| Offer validity | No fixed period. Sales may end when stock runs out. |